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    Unable to Edit Forms

    Asked by steve neace on August 18, 2012 at 05:52 AM

    After I login to my account and attempt to edit a form I am directed to this screen: http://screencast.com/t/pEaYKGapgWWI

    ...as if I have not created a form before.

    I get the same result in Chrome and IE 8.

    Please let me know what needs to be done.  Thanks for your help. 

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    Answered by gori-mathew on August 18, 2012 at 07:02 AM

    Hi Steve. This is login page that pops-up and therefore requires that you enter you login username and password. Mostly in IE8 your login details are not cached for longtime and hence after sometime you are required to enter the login details.

    For Mozilla Firefox, whenever you enter the your login details, you are prompted to choose if you need the browser to remember your password, if you choose yes, you will no longer need to enter this details when accessing it.

    I will suggest you use mozilla firefox since it remembers the password.