How to set another email address in the form?

  • DLAForms
    Asked on August 4, 2017 at 10:44 AM

    A thank you message and receipt goes to the person's email address listed on the form.

    How do I allow for 2nd email address, in the event an assistant is registering their boss for the conference. So that the assistant will get the thank you message and email receipt in her email inbox?

    My form can be found at https://form.jotform.us/DLAForms/conference-information--registratio

  • Nik_C
    Replied on August 4, 2017 at 12:39 PM

    If you want your 2nd email address to go to some email address that is always the same, you can set another Notifier: https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    On the other hand, if you want your submitter to enter the 2nd email address then you can simply add another Autoresponder that will go to that email address: https://www.jotform.com/help/26-Setting-Up-an-Autoresponder-Email

    Is that what you had in mind?

    Please let us know.

    Thank you!

  • DLAForms
    Replied on August 4, 2017 at 2:44 PM
    I don’t think this is what I mean.
    So I’ll try to explain what I need again.
    I have created a Jotform to use for our annual conference registration. That form is at https://form.jotform.us/DLAForms/conference-information--registratio .
    Sometimes instead of the actual attendee filling out the registration form their assistant will fill out the registration form for attendee.
    What I would like to know is:
    How do I add a form element that will allow the assistant to fill out the form and get the confirmation email instead of the attendee getting it. But I still need to collect the attendees email address on the registration form?
    And I still need my form to remain as is for individuals that are filling out their own form.
    This is what I need
    Jocelyn Reed
    Project and Conference Coordinator
    Donate Life America
    701 East Byrd Street, 16th Floor
    Richmond, VA 23219
    804-377-3580(O)
    804-377-3590 (F)
    Register to be an organ, eye and tissue donor and make LIFE possible.
    ...
  • Mike_G JotForm Support
    Replied on August 4, 2017 at 4:27 PM

    You can just add another email address field with a clear instruction (using sub-labels) telling the one filling up the form that it is intended for the email address of the person filling up the form on behalf of the attendee.

    You can then create a condition in your form, that if the assistant email address is filled, it will send a notification to the email address entered in that field instead. — How-to-Send-Email-Based-on-User-s-Answer

    Below is a sample condition telling the form to send the notification email to the email address of the attendee if the email address intended for the assistance is empty.

    How to set another email address in the form? Image 1 Screenshot 30

    And below is the another condition, saying that if the email address field for the assistant is filled, send the notification to the email address entered in that field instead.

    How to set another email address in the form? Image 2 Screenshot 41

    To prevent any possible confusion, you can also add a radio button field or a checkbox field asking the one filling up the form if they are submitting the form on somebody else's behalf. If they choose, "Yes", from that field, then the email address intended for the assistant will show conditionally. —How-to-Show-or-Hide-Fields-Base-on-User-s-Answer

     

    I hope this helps. If in any case, I have misunderstood your concern or if you have other questions, please feel free to contact us again anytime.