What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there an "add to cart" feature?

    Asked by Jen on August 18, 2012 at 07:09 AM

    My organization used jotforms last year for a fundraiser and it worked out very well for us.  The only complaint from online buyers was there was no "add to cart" function.  We were selling "Santa" letters where buyers would answer questions so that we can customize a letter to a child that would come from Santa Claus.  The problem was that they could only do one letter at a time.  If they were ordering 3 letters, they had to make 3 separate payments with paypal.  Is there a way they can fill out their form, add to cart, and then have the option of adding more orders by filling out another form?  That way they only have one payment?  Any help you can provide on this matter is GREATLY appreciated!  We were very satisfied with our experience with JotForm last Fall and would very much like to use the service again if we can clear up this issue in our ordering.

     

    Thank you!

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    JotForm Founder

    Answered by aytekin on August 18, 2012 at 04:22 PM

    It is not possible to have a shopping cart and do something like "add to cart". But, you can have a quantity field on your form and it can calculate the total the user must pay.

    If the user requests 3 letters, she will choose "3" on the quantity dropdown, and the total will multiply with 3. Ths should do what you want.

     

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    Answered by jeffiner_09 on September 07, 2012 at 06:50 AM

    Ok, that makes sense. But is the user then able to fill out another form or does it just duplicate the form 3 times?  The answers to questions will differ with each child.

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    JotForm Support

    Answered by idarktech on September 07, 2012 at 09:29 AM

    @jeffiner_09

    Sorry but I don't exactly understand what you mean for "fill another form". The 3 mentioned by Aytekin refers to the quantity of a certain product. When a user select 3 from the drop down quantity, the product price will be multiplied by 3. It wont create another form nor duplicate the form 3 times as you've mentioned.

    Feel free to open a new thread if you have further questions regarding this. Thank you!

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    Answered by jeffiner_09 on September 07, 2012 at 09:59 AM

    Example:  I fill out a form stating a child's interests, what he wants for Christmas, where he lives, etc.  Our customers need a way to be able to fill that form out AGAIN for a different child with different answers WITHOUT having to pay each time they fill out a form.  This isn't a simple "quantity" problem.  If you'd like to check out the form so you know what I'm talking about...

    http://form.jotform.com/form/12520007446

    You'll see that if I want to fill out a letter request for my daughter, the letter request for my son will have completely different answers becuase they are two different people. But I don't want to have to fill out a form for my daughter, pay for the letter, and then go back in and fill out a form for my son and pay AGAIN.  I'm trying to figure out if you have a way to fulfill this need.

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    JotForm Support

    Answered by EduardoMendez on September 07, 2012 at 12:21 PM

    Hello @jeffiner_09,

    I was trying to accomplish what you mentioned by using two forms.  

    1st- form that collects the information for the contact person and processes the payments.

    2nd- form that collects the information for the children and their pet info.

    You can clone the two forms and test/edit them if you would like.

    I was able to embed the 2nd form into the 1st form multiple times (I did this by using "Free HTML field", you can read here to see how to use this field.  I inserted the iFrame code for the 2nd form on these "Free HTML elements").  

    At this point, conditions could be set to add more children if wanted while remainding on the same payment entry.

    Here is a clone of your form that works that way...  Let me know what you think and if you need any more help!

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    JotForm Support

    Answered by EduardoMendez on September 07, 2012 at 02:40 PM

    @jeffiner, please make sure to change the e-mail address on the notifications on your form if you have cloned the forms I provided.  I believe I have just received an entry from your form.  Thank you and let us know if you run into any problems!

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    Answered by jeffiner_09 on September 07, 2012 at 03:02 PM

    I'm sorry!  I didn't clone your forms, but the ones that I already had in "my forms". I'll check it out.

    I've looked at your solution and it looks like it will work!  I just can't figure out the process.  Do I need to make a pdf to upload?  I made two separate forms (one contact info, one child info) and tried to embed the child info URL into the 1st form with the 2nd option for the "free html field".  I also tried the first option for iFrame. Neither one of them worked. A blank box just appeared and there was no form. 

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    JotForm Support

    Answered by EduardoMendez on September 07, 2012 at 03:37 PM

    Can you please share with us the form ids, I would be glad to walk you through the process!