Address requirement not working

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    Kris Harrison
    Asked on August 04, 2017 at 11:03 AM

    One of our client's forms has an address requirement that is not working. Sometimes inquiries are submitted without the mailing address which is causing problems. Is there an option on the form builder that tightens up the requirement?

     

    Thank you ~
    Kris

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    aubreybourke
    Answered on August 04, 2017 at 11:26 AM

    It is not possible to submit your form without entering the Address information. The field has been marked as required. And if you attempt to submit a blank address you get this:


     

     

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    SenecaTiles
    Answered on August 04, 2017 at 11:43 AM
    And yet here is the submission... without the address:
    [cid:76BD0612-A018-4519-8154-A6F1DEB2BE68]
    A new response has been received:
    [JOTFORM]
    Answered by aubreybourke
    It is not possible to submit your form without entering the Address information. The field has been marked as required. And if you attempt to submit a blank address you get this:
    [https://www.jotform.com/uploads/forum/aubreybourke/1501860322Microsoft%20Edge%2004_08_2017%2016_23_37.png]
    View this thread on browser Unsubscribe Thread
    1501860414
    ...
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    aubreybourke
    Answered on August 04, 2017 at 11:54 AM

    Do you use this form as a standalone form? Or do you embed it on a website?

    If you do embed it on a website you should use the iFrame embed method. This makes the form behave exactly like the standalone form:

    Getting the form iFrame code 

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    SenecaTiles
    Answered on August 04, 2017 at 01:44 PM

    Yes - we're using the embed script w/in our WordPress page. (screenshot attached)
    K
    [cid:02A22B48-D468-4D4B-B282-5413755BAE09]
    A new response has been received:
    [JOTFORM]
    Answered by aubreybourke
    Do you use this form as a standalone form? Or do you embed it on a website?
    If you do embed it on a website you should use the iFrame embed method. This makes the form behave exactly like the standalone form:
    Getting the form iFrame code
    View this thread on browser Unsubscribe Thread
    1501862048
    ...
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    aubreybourke
    Answered on August 04, 2017 at 01:52 PM

    Ok you are using a WorPress page. Then kindly follow the instructions here:

    How to embed a form to Wordpress.com 

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    SenecaTiles
    Answered on August 04, 2017 at 02:43 PM

    Ah. I didn't realize there was a different code snippit for WP - THANK YOU!!
    appreciate the quick back and forth to get it resolved.
    We love JotForm and couldn't live w/out it at this point.
    THX THX
    K
    A new response has been received:
    [JOTFORM]
    Answered by aubreybourke
    Ok you are using a WorPress page. Then kindly follow the instructions here:
    How to embed a form to Wordpress.com
    View this thread on browser Unsubscribe Thread
    1501869174
    ...