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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Sending to different recipients?!

    Asked by themodeller on August 18, 2012 at 12:07 PM


    This is a Free Account.

    I want to be able to create a form for a 2nd site and send contacts top a different person.

    I have the following instructions from your FAQ:


    ·         How can I change recipient e-mail address for my form?

    To change recipient email address on a form, open your form on the Form Builder and then:
    1. Click on "Setup and Share" tab,
    2. Click on "Email Alerts",
    3. Select "Notification",
    4. Click on "Reply-to and Recipient Settings",
    5. Change "Recipient E-mail" on the lower right side.

    However for teh love of god I can't see a Setup And Share tab, there is a Set up & Embed tab, but then I can't find email alerts? I know I am being dumb but could you help me.



  • Profile Image

    Answered by gori-mathew on August 18, 2012 at 12:15 PM


    You may like to take a look at this article for more details: http://www.jotform.com/help/39-Send-Form-Emails-to-Multiple-Recipients


    Thank you!

  • Profile Image

    Answered by themodeller on August 18, 2012 at 12:27 PM



    I figured it out, but!

    I have cloned a form.

    Then changed the recipient address.

    When I do a 'test' it sends to the account holder email address.

    I want to be able to send it to another email address.

    I have built a web site for someone and want this form for their site and I dont wnat it connected to my original form in any way.

    Can you help?


  • Profile Image

    Answered by gori-mathew on August 18, 2012 at 12:48 PM

    Hi Guy,

    Now, i get your problem. kindly you need to change email address for a form as follows:

    To change, add or remove email addresses from your email alerts recipient list:

    1.  Go to My Forms, click the form that you want to edit then click Edit
    2.  Click Setup & Embed tab
    3.  Click Email Alerts > Notification (or whatever the name of your notification is)

    This should bring up the Compose Email wizard
    4.  Click Reply-to and Recipient Settings
    5.  Edit the Recipient Email field values. Remember that addressses should be separated by a comma.
    6.  Click Finish then Save your form
    Hope this solution helps you. Let us know if there's anything else we can assist you with. Thank you.