Form Support

Can't get form with new layout to load on Safari (Mac and iOS).

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    Akshay
    Asked on August 04, 2017 at 02:14 PM

    Good evening,

    I am having a problem where I can't seem to see my form directly on the link https://form.jotformeu.com/72146302884355 or on this test page https://akshaybahl1.wixsite.com/flightbae/new-page while in Safari on either a Mac or iPhone. I have tried through Wix  embedding it, using iframe and using the web address. Additionally I have also tested it on weebly and wordpress but the form still doesn't load with Safari, all plugins off and no adblocker. The form works on Google Chrome. Thank you

    Page URL:
    https://akshaybahl1.wixsite.com/flightbae/new-page

    Screenshot
  • Profile Image
    ashwin_d
    Answered on August 04, 2017 at 03:51 PM

    Hello Akshay,

    I'm sorry for the trouble caused to you. 

    I did test your form with its direct URL and also the webpage URL where you have embedded your from and I am able to replicate the issue you are having. Form is not being displayed in Safari on Mac.

    I am not sure what is causing this issue. I am reporting it to our backend team. We will get back to you as soon as we have any update form them. 

    Thank you!