Can't get form with new layout to load on Safari (Mac and iOS).

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    Akshay
    Asked on August 04, 2017 at 02:14 PM

    Good evening,

    I am having a problem where I can't seem to see my form directly on the link https://form.jotformeu.com/72146302884355 or on this test page https://akshaybahl1.wixsite.com/flightbae/new-page while in Safari on either a Mac or iPhone. I have tried through Wix  embedding it, using iframe and using the web address. Additionally I have also tested it on weebly and wordpress but the form still doesn't load with Safari, all plugins off and no adblocker. The form works on Google Chrome. Thank you

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    ashwin_d
    Answered on August 04, 2017 at 03:51 PM

    Hello Akshay,

    I'm sorry for the trouble caused to you. 

    I did test your form with its direct URL and also the webpage URL where you have embedded your from and I am able to replicate the issue you are having. Form is not being displayed in Safari on Mac.

    I am not sure what is causing this issue. I am reporting it to our backend team. We will get back to you as soon as we have any update form them. 

    Thank you!