Can't view form on jotform or embedded on site through Safari

  • Profile Image
    akshaybahl
    Asked on August 04, 2017 at 02:21 PM

    I am having a problem where I can't seem to see my form directly on the link https://form.jotformeu.com/72146302884355 or on this test page https://akshaybahl1.wixsite.com/flightbae/new-page while in Safari on either a Mac or iPhone. On my site I just see an empty region where the form should be. I have tried through Wix  embedding it, using iframe and using the web address. Additionally I have also tested it on weebly and wordpress but the form still doesn't load with Safari, all plugins off and no adblocker. The form works on Google Chrome. I have tried on several devices all using safari without avail...

     

    Thank you

  • Profile Image
    Chriistian
    Answered on August 04, 2017 at 03:44 PM

    I checked both of the URLs you have given using Safari and iPhone and I can see the form properly.

     

     

    Please consider clearing your browser cache. See https://kb.wisc.edu/page.php?id=45060

    If the issue still persists, please try disabling the extensions in you browser and access the form again.