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    mailform with 'changing' drop down menus

    Asked by Stefan on August 18, 2012 at 02:06 PM

    I am trying to put together a form for a used autoparts website. Is there anyway to make one dropdown menu dependent on the one above? For example, if the customer selects that they have a Chevrolet in the first dropdown menu, the second menu with the car model, would only list the Chevrolet models, if the customer selects Ford, the list shows Ford models and so on. This way the customer can't select a Chevrolet Mustang for example.

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    Answered by gori-mathew on August 18, 2012 at 03:27 PM


    You can achieve this using logic Condition feature in our application (see link below). Such that if customer selects a Chevrolet in the first dropdown menu, they will only able to view its model or features.


    If you need help with implementing the solution in your own form, we'd be happy to help.
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    Answered by Bredin on August 19, 2012 at 05:41 PM

    I've been playing around with the condition etc... works well for the customer, but when I receive a submisson, I get all the different Makes, listed in the first drop down menu, making it a VERY long list to go through when the customer selects 'Honda' and Civic, you still see all the other makes (without data value for the model)


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    JotForm Support

    Answered by idarktech on August 19, 2012 at 08:45 PM


    That's how it works currently. There's no settings for removing empty fields on email notifications using our form builder. However, one of my colleague was able to find away for it by injecting some scripts in the form. Check this thread:  http://www.jotform.com/answers/108058-How-do-to-hide-unused-fields-in-submission-emails

    Feel free to let us know if you require assistance on implementing this. Thanks!