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  • Profile Image

    Can I create a auto-populate field for account numbers?

    Asked by invidigiart on August 18, 2012 at 02:33 PM

    I have a form where customers submit requests. As it is now, they enter their name, enter their customer id (which is provided to them by us via a previous email), and then enter their requests, etc.

    Some customers have trouble remembering/finding their ID numbers so I thought it would be a good idea to have it auto-populate. Something like...

    Field: Full Name

    Field: Customer ID

    Where, if "Full Name" equals [customer name stored in a list] then "Customer ID" equals [matching id].


    So Bo Billy could type her name in and the appropriart Customer ID would show up.


    Is that possible??

    Page URL:

  • Profile Image

    Answered by oneil06 on August 18, 2012 at 04:21 PM

    Hello invidigiart,


    Yes it is possibly through the use of advanced javascript or php code ,however from my knowledge of jot form I don't think that feature is available at the moment.

  • Profile Image

    Answered by jeanettebmz on August 18, 2012 at 09:43 PM


    Actually there might a possibility to prepopulate the customer ID field vía URL parameters.

    Please check this guide for further details , I hope you find this useful for your particular scenario