What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Missing Information from today, 08/18/12

    Asked by spacegallery on August 18, 2012 at 03:53 PM

    HI there, it looks like my account has three forms that may have tried to go through when you were experiencing some updates, etc. I do not see any info in the forms and I'm worried someone tried to submit and it is lost. Anyway to find out their emails or info that was filled out?

     

    Thanks,

    Christy Mitchell

    The Space Gallery

    Jot form: spacegallery

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    JotForm Founder

    Answered by aytekin on August 18, 2012 at 04:09 PM

    Two hours ago we had some problem and they might have received an error message if they submitted the form at that time. Unfortunately no, since the problem was on the database, there is no way for us to find out if someone submitted your form or what data they might have submitted.