Form always redirects to PayPal even if condition hasn't been triggered

  • lncrain
    Asked on August 5, 2017 at 8:33 AM

    https://form.jotform.us/71935075584162

     

    My 3 payment options are:  Check, Venmo, and Paypal.  Once i hit submit they all redirect to Paypal regardless of conditions I have set.  

  • Support_Management Jotform Support
    Replied on August 5, 2017 at 2:21 PM

    Your conditions are correct indeed - The form shouldn't redirect to PayPal if the Payment Option selected by the user is either Check or Venmo. However, I noticed you have hidden your PayPal payment field.

    This isn't necessary since the Condition already takes care of hiding it, not until PayPal is selected as the Payment Option. So, click CLICK HERE TO SHOW INSTEAD on your PayPal payment field then give it another try.

    Form always redirects to PayPal even if condition hasnt been triggered Image 1 Screenshot 30

    Result:

    Form always redirects to PayPal even if condition hasnt been triggered Image 2 Screenshot 41

  • lncrain
    Replied on August 6, 2017 at 6:45 AM

    This fixed it!  Thanks so much!