Form always redirects to PayPal even if condition hasn't been triggered

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    lncrain
    Asked on August 05, 2017 at 08:33 AM

    https://form.jotform.us/71935075584162

     

    My 3 payment options are:  Check, Venmo, and Paypal.  Once i hit submit they all redirect to Paypal regardless of conditions I have set.  

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    Jim_R
    Answered on August 05, 2017 at 02:21 PM

    Your conditions are correct indeed - The form shouldn't redirect to PayPal if the Payment Option selected by the user is either Check or Venmo. However, I noticed you have hidden your PayPal payment field.

    This isn't necessary since the Condition already takes care of hiding it, not until PayPal is selected as the Payment Option. So, click CLICK HERE TO SHOW INSTEAD on your PayPal payment field then give it another try.

    Result:

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    lncrain
    Answered on August 06, 2017 at 06:45 AM

    This fixed it!  Thanks so much!