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    Phone Number Hyperlink

    Asked by natespcrepair on August 18, 2012 at 06:32 PM

    We use jot form for our client information submissions.  It is helpful to receive the form via email on our phone and then call the client directly from the email by clicking on the phone link.


    For some reason, the link is not active for the secondary phone number.  Is there a way to make both phone numbers clickable after submission?




    Page URL:

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    JotForm Support

    Answered by idarktech on August 18, 2012 at 10:54 PM

    Hi Jessica,

    That's possible with JotForm. Please follow this guide to learn how:

    1. Open your form notification

    2. Highlight the phone number variable and then copy it

    3. Click on hyperlink icon

    4. On the insert/edit link window type tel: then paste the copied phone variable. Example: tel:{phoneNumber12}

    5. Update and then save your form.

    Here's a screen guide:

    So, whenever you click the phone link on your email, you'd be able to choose your application to call the number like this. (I'm using FF, this may be different in other browsers)

    Hope this helps. Just let us know if you need help with this. Thank you!

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    Answered by chrisjaeger on September 02, 2016 at 11:40 AM

    This does not work.

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    Answered by chrisjaeger on September 02, 2016 at 11:45 AM
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    JotForm Support

    Answered by BJoanna on September 02, 2016 at 12:44 PM


    You last post in empty. Were you able to resolve your issue?

    In case that it is still not working on your end please provide us ID of the your form. 

    I also make some test on my sample form and I was able to add Phone Number Hyperlink inside of email Notification.

    This is old thread and it seems that screenshots provided by my colleague are not show. So basically inside of your email Notification you need to highlight the phone number variable, copy it, then click on Insert/edit link option, write tel: and paste variable of your phone number field. 

    Hope this will help. Let us know if you need further assistance.

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    Answered by chrisjaeger on September 02, 2016 at 12:50 PM

    Couldn't delete it.


    This works, sort of.


    If you get your email via Gmail mobile the link isn't always clickable.


    Issue is closed.