- tesssweetAsked on August 06, 2017 at 12:13 AM
I got an email from Jotform today informing us we had almost reached our maximum (1,000) views for the month and would need to upgrade. But nearly ALL of these views must have happened as a result of previewing as we design the website functioning. Is there a way to disable form functioning until we are ready to go live? It seems ridiculous that previews by our graphic artist should count as "form views"
Please advise.Page URL:
- JotForm SupportMike_GAnswered on August 06, 2017 at 07:48 AM
We would like to apologize for we do not have a way to temporarily turn off any of the account limits. However, to prevent previews to count as form views, you can log in to your account while viewing the form. This also applies even if the form is viewed from a website where it is embedded. Form view only counts if someone else views your form or if you are not logged to your account while viewing your form. This was mentioned in this guide that tackles everything about the Form View Limit — Form-View-Limits: What-is-it-all-about
If you have other questions regarding this, please feel free to contact us again anytime.