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    Submission sheet error - Urgent

    Asked by receitadevida on April 30, 2010 at 08:15 AM
    We're have urgency on solve the problem we have since the "enhancement" of the site. We need daily submission excel sheet of our form. Well, the problem is that there is no date parameters - and without this is impossible (and stupid) to download the entire sheet, with all 38720 submissions. We have error messagens all the time. Please solve this, it is urgent.
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    JotForm Founder

    Answered by aytekin on April 30, 2010 at 09:55 AM
    Click on the Settings icon  on the Submissions page and then check "Submission Date" parameter. Then your Excel download will include the submission dates. Please download the CSV option if you have 38k submissions. It will be much faster.

    If you get an error somewhere please let us know so that we can fix it. Thanks.
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    Answered by receitadevida on April 30, 2010 at 01:22 PM
    I think you didn't understand. For example: I just need the submissions of the last week. There is no parameter that allows me to download a lighter Excel file - just as it had before the changes you made.

    And the 38k submissions will grow, getting worse for us to download such large file.

    If it is the case could you delete all the submissions from the beggining til April 21st? Maybe could partially solve our problem.


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    Answered by receitadevida on May 04, 2010 at 08:28 AM
    Could you please solve our problem?