Forwarding problems

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    Asked on August 18, 2012 at 11:05 PM

    For some reason a couple of months ago my forms stopped forwarding to my email when a new form is filled out.  They are still set in the system to forward so I am not sure why they are not.  Any one know of a resolution for this?

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    Answered on August 18, 2012 at 11:27 PM


    There seems to have had a problem on Yahoo!'s mail servers before as your email address wbmt_hanna[at]*****.com was added to our bounce list.  The reason for this was that Yahoo! returned an error that your email address does not exist.

    Reason(s) : 5.3.0 - Other mail system problem 554-"delivery error: dd This user doesn't= have a account (wbmt_hanna[at]*****.com) [-5] - mta1190.mail.gq1.ya="

    I have removed the said email address in our bounce list.  If the said email address exists, you should be receiving notifications again.

    Thank you for reporting this to us and we apologize for your inconvenience.