- BarryPlantAsked on August 06, 2017 at 09:42 AM
I am creating a form to embed into my freshdesk service platform. But when I embed it the display is very narrow. It looks like it is mobile responsive (but I need it to be both)
Is there a way I can change this, so it adapts to the platform it is working in.
- JotForm SupportBDAVIDAnswered on August 06, 2017 at 12:02 PM
Please share the URL of the webpage where you have embedded your form, so we can inspect further.
- BarryPlantAnswered on August 07, 2017 at 01:43 AMI am not sure if you can see it properly as we have embedded it into Fresh Service.
Here is a screen shot.
For your awareness we have done this process with the following Jotform.
https://form.jotform.co/71652877648876 and this is how it looks when iframed into FreshService.
M + 61 407 681 030
T + 61 3 9840 9555
Barry Plant Franchise Support
Suite 12, Level 2, 860 Doncaster Road
Doncaster East, VIC 3109
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- JotForm SupportChriistianAnswered on August 07, 2017 at 05:02 AM
Please note that images attached via Email are not visible to the JotForm Support Forum. For us to properly view the images, please open this thread: https://www.jotform.com/answers/1217016 on a browser and follow the steps in this guide How to add screenshots/images to questions to the support forum?
Moreover, the site you have provided: https://barryplant.freshservice.com/support/login requires login credentials and we couldn't access it. Please provide us a way around so that we can have an access and in order for us to better assist you.
We'll wait for your response.