Why I'm not able to login to my account?

  • Alexis Camacho
    Asked on August 7, 2017 at 5:26 AM

    Hi there,

     

    I'm always getting this error, please can you confirm what is going on?

    Login failed - AUTOSUSPENDED
     
  • gizem
    Replied on August 7, 2017 at 9:26 AM

    Hi Alexis,

    I have checked your account that username is "sendilexis" and your forms. This form contains "Password" field. You can not directly get sensitive personal information such as password, credit card details. Because it violates our terms of use. If you insist on collecting any of this information, your account will be suspended again.  

    I have deleted this field and re-activated your account. Your forms are enabled now.

    Thanks.