Mailchimp integration not forwarding contacts

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    RooibosMiracle
    Asked on August 07, 2017 at 07:01 AM

    I have 5 forms all of which have been set up to integrate with my mailchimp account and lists.

    It came to my attention this morning that NONE of the submissions to ALL of my 5 forms have integrated into my mailchimp lists.

    No-one at mailchimp seems to be able to help - can someone here?

    thanks

     

     

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    david
    Answered on August 07, 2017 at 11:31 AM

    I tested this from my end and it does appear that new contacts are not being forwarded to Mailchimp at this time.  I will forward this to our developers to have a look.  We will let you know as soon as it is fixed.

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    david
    Answered on August 07, 2017 at 11:35 AM

    When I did a bit more testing, it does look like the tests are going through, just a bit delayed.  Check in Mailchimp to see if that is the case on your end.  Reconnecting the integration (no need to change settings) may also work.