- getstartedukAsked on August 07, 2017 at 08:21 AM
Great forum guys!
I want to be able to hide more than one page when the user chooses an option from a drop-down menu.
At the moment I can only hide one page when the user chooses 'Number of Directors' = 1. When the user chooses this option I need to be able to hide pages 9 AND 10.
The 'Skip To Page On Next Button' option does not appear to work as the next page is different depending on options that have been chosen previously by the user.
Would be great if someone can help as I think my form will be finished after this !! :)
- JotForm SupportBJoannaAnswered on August 07, 2017 at 12:28 PM
I tested your form and I am able to replicate mentioned issue. However, I am not sure why conditions that you have set are not working.
Please allow me some time to test this further.
I will update you via this thread when I find the reason why conditions are not working.
- JotForm SupportBJoannaAnswered on August 07, 2017 at 01:46 PM
Please set your conditions for the field 'Number of Directors' like this.
Also, please make sure that there are no conflicts with the other hide page conditions that you have set.
Here is my cloned form: https://form.jotform.com/72184520949967
Feel free to test it and clone it.
Hope this helps to solve the issue.
- getstartedukAnswered on August 08, 2017 at 05:43 AMHi
Unfortunately this does not work as if the client does NOT choose
'Business Directory Listings' on the first page menu they will still be
forwarded to that page (page 11). It would need to go to the next
relevant page depending on the choices made on the first page by the
user. Hope that makes sense?
- JotForm Supportashwin_dAnswered on August 08, 2017 at 08:53 AM
That seems to be tricky. Can you please explain us all the conditions requirement you have in your form. Which page should be hidden based on the answer of which question. We will try to help you come up with required conditions.
We will wait for your response.
- getstartedukAnswered on August 08, 2017 at 09:44 AMHi
Thanks for the email.
- JotForm SupportKiranAnswered on August 08, 2017 at 12:23 PM
Since you want to skip to Page 13 - Social Media Setup when there is only one director, you may setup the condition directly to skip to Page 13 instead hiding the pages. Also, when 2 directors are selected you can hide the page 10 which is collecting director #3 information. Please try changing the conditions as shown below which should be working fine.
Let us know if you need any further assistance. We will be happy to assist.
- JotForm SupportMikeAnswered on August 08, 2017 at 06:54 PM
Please try the following:
- Delete condition.
- Update condition to combine 1 & 2 selected options.
- getstartedukAnswered on August 09, 2017 at 04:36 AM
Thank you everyone!
I had to add an extra condition in as well but all seems to be working now (subject to more testing!)