"Address map locator" widget is not being displayed in mobile device.

  • Profile Image
    Kllui78
    Asked on August 07, 2017 at 10:03 AM
    Dear Support,
    Why is my form not displaying the geo maps when it was viewed in mobile device ? It shows in desktop perfectly.
    Regards,
    Bob
  • Profile Image
    ashwin_d
    Answered on August 07, 2017 at 10:15 AM

    Hello Bobby,

    I did test your form in mobile device and I am unable to replicate the issue you are having. The address map locator widget is being displayed in mobile device without any problem. Please check the screenshot below:

     

    Have you embedded your form in any webpage? Please share the webpage URL where you have embedded your form and we will take a look.

    We will wait for your response.

    Thank you!

  • Profile Image
    Oren 
    Answered on August 08, 2017 at 05:41 AM

    Had the same issue on a Huawei p8 running Android 5 - solution was to enable location data for the browser. for some reason GMaps will not run at all without it

  • Profile Image
    ashwin_d
    Answered on August 08, 2017 at 08:13 AM

    Hello Oren,

    Appreciate your help on this.  This information should help a lot of users.

    Thank you!