"Address map locator" widget is not being displayed in mobile device.

  • Kllui78
    Asked on August 7, 2017 at 10:03 AM
    Dear Support,
    Why is my form not displaying the geo maps when it was viewed in mobile device ? It shows in desktop perfectly.
    Regards,
    Bob
  • Ashwin JotForm Support
    Replied on August 7, 2017 at 10:15 AM

    Hello Bobby,

    I did test your form in mobile device and I am unable to replicate the issue you are having. The address map locator widget is being displayed in mobile device without any problem. Please check the screenshot below:

    Address map locator widget is not being displayed in mobile device Screenshot 20

     

    Have you embedded your form in any webpage? Please share the webpage URL where you have embedded your form and we will take a look.

    We will wait for your response.

    Thank you!

  • Oren
    Replied on August 8, 2017 at 5:41 AM

    Had the same issue on a Huawei p8 running Android 5 - solution was to enable location data for the browser. for some reason GMaps will not run at all without it

  • Ashwin JotForm Support
    Replied on August 8, 2017 at 8:13 AM

    Hello Oren,

    Appreciate your help on this.  This information should help a lot of users.

    Thank you!