What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The form I have created is delivered to a gmail account where it is slightly 'jumbled' up. Is there a way to correct that?

    Asked by seankgilde on January 22, 2011 at 07:51 AM

    The same form viewed in my JotForm account is absolutely fine - ie. thee are no formatting issues.

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    JotForm Founder

    Answered by aytekin on January 24, 2011 at 08:02 AM

    One possible solution might be to delete the email and re-create it on the form builder. 

    To delete it:

    1. Click on "Setup and Share" tab,

    2. Click on "Email Alerts",

    3. Select "Notification",

    4. Click on "Delete Email"


    To re-create it:

    1. Click on "Email Alerts" again,

    2. Click on "Add New Email" and create a notification email.