- benslenAsked on August 07, 2017 at 11:09 AM
We have two forms that are currently not working. One of the forms, our "volunteer" application I completely rebuilt from scratch this morning and it's still not working. When you click the submit button 5-10 secs later the browser says "connection reset".
- JotForm Supportashwin_dAnswered on August 07, 2017 at 01:34 PM
I'm sorry for the trouble caused to you.
I did test your form which is embedded in your webpage and I am unable to replicate the issue you are having. I was able to submit your form successfully. Please check the screenshot below:
I would suggest you to please re-embed your form using its iFrame embed code and see if that solves your problem. The following guide should help you how to grab your form's iFrame embed code: https://www.jotform.com/help/148-Getting-the-form-iFrame-code
Do get back to us if the issue persists.
We will wait for your response.
- benslenAnswered on August 07, 2017 at 02:43 PMI actually identified the issue to be a firewall at one of our locations just before you replied.