Single Choice Field Error

  • Profile Image
    cpfsysadmin
    Asked on August 07, 2017 at 11:25 AM

    Hello,

    Starting today, it appears that the use of the Single Choice field, with option for fill-in text, leads to no data being transmitted, unless the field is filled in. Essentially, the Other Option field takes precedence, and we cannot submit any other data in the Single Choice field.

    I have linked to a test form I used to troubleshoot this problem.

    https://form.jotform.us/72184413248152

    Thank you

  • Profile Image
    cpfsysadmin
    Answered on August 07, 2017 at 12:41 PM

    As an update; I've received four test emails. All contain the following text. The field isn't filled out.

      Single Choice Test Form
     
    Type a question  
     
         
     

     

  • Profile Image
    Kiran
    Answered on August 07, 2017 at 01:00 PM

    Unfortunately, we have experienced a temporary issue with the required radio button field enabled with Other option. However, the issue has been fixed now. Please check and let us know if you need any further assistance. 

    Sorry for the inconvenience caused.