I am unable to recover my account password

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    Jose García 
    Asked on August 07, 2017 at 02:00 PM

    no puedo recuperar mi contraseña de jotform

    Hola, desde hace varias semana no puedo ingresar a mi cuenta y al intentar recuperar la contraseña no recibo el mail.


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    Answered on August 07, 2017 at 02:56 PM

    Thanks to the page URL you kindly provided I was able to locate the account and I found that it has a different email address associated with it than the one you're currently using, which may explain why you are not seeing the password reset instructions email.

    The email address associated with your account is: dsolano@sicoss.com.mx

    I hope this helps. If you need further assistance please let us know. Thank you.