How can I get my account re-activated quickly?

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    Sheila Panda 
    Asked on August 07, 2017 at 02:52 PM

    I realized my account was deactivated most likely due to me doing a credit card from incorrectly. I didn't realize until I searched the forums that it needs to be a widget or some other sort of integration.I need to get my account working ASAP...can Jotform delete the form and reactivate the account? What kind of time-frame will it take?



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    Answered on August 07, 2017 at 03:46 PM

    Thank you for accepting our terms of use.

    I have removed the offending fields from your form ID 72057126484154 named "Payment Information" and re-activated your account.

    I hope this helps. If you need further assistance please let us know. Thank you.

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    Answered on August 07, 2017 at 04:43 PM
    Thank you!!
    Dr Sheila Panda


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