Why does my custom form link not work?

  • allourlovevinyl
    Asked on August 7, 2017 at 3:33 PM

    I created my t-shirt order form and I'm ready to publish and share. When I try to preview, it just pulls up a blank screen. I published anyway and tried to use the live link and it was still just showing the blank screen. Can you tell me what I need to do to get this going?

  • Mike
    Replied on August 7, 2017 at 4:58 PM

    It looks like that you have two forms:

    1) First with configured custom URL:

    https://form.jotform.us/allourlovevinyl/cleaver-camping-shirt-order-form

    2) Second without configured custom URL:

    https://form.jotform.us/72185170987163

    Why does my custom form link not work? Image 1 Screenshot 20

    Please let us know if you need any further assistance on this.