Notifications are not sent on edit mode

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    marinamercante
    Asked on August 07, 2017 at 09:44 PM
    But since I´m working on the form I encounter another issue sorry for
    the thousand question but I don't know how to fix it.
    I create multiple email responders according to an specific field that
    is hidden to users, but in edit mode the admin can fill blank field
    "status" and depending on the selection he chose the email will be send
    to user with different information to the email address field present on
    the form.
    Is some kind of approval field that is hidden to user.
    Then I create the change email recipient condition for each option but I
    can't get it to work as autoresponder so I don't know if only works as
    notification and not as autoresponder.
    Can you check and see what the problem is.
    and Thank you again in advance.
  • Profile Image
    EltonCris
    Answered on August 07, 2017 at 09:49 PM

    Just to summarize, you want the autoresponders to be sent in edit mode? 

    By default, autoresponders are not fired up in edit mode unless the send on edit option is enabled. Make sure you enabled them in the autoresponder under advanced settings.

    Let us know if this doesn't help so we can assist you further.