What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The form stops in please wair

    Asked by maurozompetta on January 22, 2011 at 12:42 PM

    As I try to send the form stops indicating the button "send" please wait. Obviously I do not receive any mail. What dows it depend ?

  • Profile Image
    JotForm Founder

    Answered by aytekin on January 24, 2011 at 09:13 AM

    That usually happens when the form code is broken. You should probably replace it. If it still is broken, use the IFrame code. Since it is called within an iframe it is much more difficult to brake the IFrame code because of a conflict with something on your page. 

    Here is how you can get it. Open your form on the Form Builder:

    1. Open "Setup & Share" tab on toolbar,

    2. Click on "Embed Form"

    3. Click on "iFrame".