- RheinschafeAsked on August 08, 2017 at 03:46 AM
Dear support team,
I have got a weird issue. My form includes two pages. At the end of any page is either a "next" (weiter) or "back" (zurück) button. When the "next" button is clicked, the second page is displayed normally. But when the second page is shown and I´m clicking the "back" button, the whole first page i empty. Only the "Form Tabs Widget" is visible.
I hope you can help me! Thanks a lot,
- JotForm SupportNik_CAnswered on August 08, 2017 at 04:33 AM
I tested your form and I was able to replicate this issue, the page indeed shows blank.
Could you please try re-embedding your form by using this code instead of the one you used already:
<iframe id="JotFormIFrame-71944469665371" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotformeu.com/71944469665371" frameborder="0" style="width:100%; height:1535px; border:none;" scrolling="no"> </iframe>
I stripped that code to iFrame only since there were some errors in browser console report.
Please try and let us know if it worked.
- RheinschafeAnswered on August 10, 2017 at 05:21 AM
thanks for your quick response. I embedded the new code and now it works.Now we have got another problem: Is it possible to scroll to the top of the page when the "next" or "back" button is clicked? In this case, the user will be less irritated.
Furthermore, is there a way to make the iframe full responsive? Actually we are working with a fixed height, which makes the form very inflexible.
Thanks a lot for your help.
- JotForm SupportJohn_BensonAnswered on August 10, 2017 at 09:43 AM
We will be addressing your new issue shortly to this thread URL: https://www.jotform.com/answers/1220531