Attachments 404 error

  • Profile Image
    fortest
    Asked on August 08, 2017 at 05:29 AM

    Hi,

     

    I have created one form and uploaded some files but when trying to download the files by the link it is giving 404 error

    https://files.jotform.com/jufs/fortest/72190927788471/3779929654236473101/test.docx?md5=yc2IBlJHtPnMIXVeMVE3AQ&expires=1502184525

     

    So what I can do in this regard kindly guide me.

     

  • Profile Image
    liyam
    Answered on August 08, 2017 at 08:32 AM

    Upon checking the file, it appears that the files you were uploading kept on failing to upload to the server. Were you having intermittent internet connection at that time when the test submissions were made?

    I also made a test submission on your form but the files were attached properly. 

    Please keep us posted if the problem persists.