What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    auto save doesn't auto save

    Asked by lgchamberlain on August 19, 2012 at 08:50 PM

    I am finding that your program doesn't always save changes when it says it does.  This creates a lot of extra work and diminishes your value proposition.   

    Do you have any recomendations or workarounds for ensuring the "saved" icon is accurate?  

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    JotForm Support

    Answered by abajan on August 19, 2012 at 11:32 PM

    Are you experiencing this issue in a particular browser or does it happen regardless of which browser is used?

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    JotForm Support

    Answered by abajan on August 19, 2012 at 11:34 PM

    Also, is this issue being exhibited with all of your forms?

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    Answered by lgchamberlain on August 20, 2012 at 01:01 AM
    Don't know. At least one.
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    Answered by lgchamberlain on August 20, 2012 at 01:01 AM
    Chrome.
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    Answered by jeanettebmz on August 20, 2012 at 01:33 PM

    We ussually recommend to use Chrome to work on our form builder. Can you please confirm to us that you experience the issue even with Chrome?

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    Answered by lgchamberlain on August 20, 2012 at 02:13 PM
    yes. Chrome. It showed autosaved but didn't. I re-wrote content and
    copied before saving again. Re opened form and content was not saved.
    Figured it was a glitchy night and that I'd try again later. I'll test
    things to ensure save is working before I try again.