What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    error when completing payment form

    Asked by steviem on April 30, 2010 at 08:53 AM

    I am trying to add a paypal facility to my form. When I follow though the steps on the wizard , everything is fine. However when i reach the final stage , when it asks to 'finish' , when i click the finish button, it shows an 'error on page' and the payment facility is not added to my form.

       

    tried several times to do this, but keep getting 'error on page' at the final 'finish' stage

    hope you can hrelp

    Thanks
  • Profile Image
    JotForm Founder

    Answered by aytekin on April 30, 2010 at 10:04 AM
    I checked the payment wizard for paypal and it worked fine. Can you tell me what are the options you are choosingand prices you are entered? Also can you see the error message? Do you know what it says?


  • Profile Image

    Answered by steviem on May 02, 2010 at 12:40 PM


    still not working. I go successfully through all the stages in the payment wizard, until i get to

    the final point where i t says

    Integration Complete!

    Payment integration is now completed. Click Finish to save your

    when i go to click finish, nothing happens, and the foot of browser displays 'error on page'

    no payment is saved. very frustrating
  • Profile Image
    JotForm Founder

    Answered by aytekin on May 03, 2010 at 07:46 AM
    Should be fixed now. Please make your changes again.

    This bug was caused by a new feature we added to the "Address" field". You can now select a default "Country" to the address field.