Next button getting stuck

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    markpatterson
    Asked on August 08, 2017 at 03:54 PM

    Hello,

    I'm having issues with the "next" button not working on the third page of the form. Also on mobile devices you can't see all the multiple choices on the "Please select the following page".

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    aubreybourke
    Answered on August 08, 2017 at 04:10 PM

    I have tested your stand alone form. And the embedded form on your site.

    http://www.refreshwellness.net/wellness-program/

     

    It seems the stand alone form works perfectly. However when it gets embedded on your site it behaves as you have described.

    The solution is to use an alternative embed method. The recommended way is to use the iFrame method. This assures us that the form will behave identically to the stand alone form.

    Getting the form iFrame code 

     

  • Profile Image
    markpatterson
    Answered on August 08, 2017 at 04:43 PM
    Hello I have already copied and used the iframe code and it is not working... thanks
    Mark
    Mark Patterson
    Digital Accounts Coordinator
    The Bucks County Courier Times
    O: 215.949.4131 direct
    C: 267.229.3187
    F: 215.269.6030
    mpatterson@calkins.com
    www.buckscountycouriertimes.com
    ________________________________
    ...
  • Profile Image
    markpatterson
    Answered on August 08, 2017 at 04:43 PM
    See below the iframe code used...
    [cid:b39a7c8f-d0cd-4105-8563-37ff11c39094]
    Mark Patterson
    Digital Accounts Coordinator
    The Bucks County Courier Times
    O: 215.949.4131 direct
    C: 267.229.3187
    F: 215.269.6030
    mpatterson@calkins.com
    www.buckscountycouriertimes.com
    ________________________________
    ...
  • Profile Image
    aubreybourke
    Answered on August 08, 2017 at 05:00 PM

    Your screenshots aren't coming through. Please see this guide:

    How to Post Screenshots to Our Support Forum