Is there a way to charge 2 currencies, based on clients location?

  • PamNeaseSleep
    Asked on August 9, 2017 at 1:19 AM

    We are selling a service, and we have consultants AND clients in Canada AND USA. We like our Canadian clients to pay $CAD and our US clients to pay $USD (as they work with US consultants). 

    Ideally I would like the first drop down menu to be "Where do you live?" with options being USA and Canada, and then the answer would trigger the currency to be charged. 

    I realize this is not possible on one form, as only one payment field is allowed. However, is it possible to have an answer trigger a link to a second form? So question is "Where do you live?" and if they answer Canada it would proceed to a second JotForm with the right currency and taxes? 

    Thanks in advance :) 

  • Support_Management Jotform Support
    Replied on August 9, 2017 at 3:51 AM

    I realize this is not possible on one form, as only one payment field is allowed.

    You're correct, you can only have one payment processor on a form.

    However, is it possible to have an answer trigger a link to a second form?

    This is possible by using the SHOW/HIDE FIELD Condition along with the Iframe Embed Widget. You will use the same concept as having 2 or more payment methods on a single form by creating multiple (separate) forms as needed.

    Complete guide: How-to-Create-a-Basic-Multiple-Payment-form

    On the guide above, the example uses 3 forms:

    1st Form: Primary form that will house the two forms

    2nd Form: Will be your 1st payment method, Paypal

    3rd Form: will be your 2nd payment method, Purchase Order

    In your case, it will be:

    1st Form: Main form

    2nd Form: Payment with USD

    3rd Form: Payment with CAD

    Setting up the conditions will be covered on the 6th step of the guide above so take your time following the guide and let us know if you'd need further help.