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    Conditional Fields Appear then Disappear

    Asked by revadigital on August 20, 2012 at 08:02 AM

    Hi,

    I was just reading about how I can setup conditional fields and decided to give that a try. Everything appears to be working great, except that when the form first appears so do all the conditional fields, then they disappear until the condition is met. I was not able to get a screen shot because it happens quite fast, but the behavior is present in Google Chrome and Safari from my testing. Is there a way to fix this? Please see the form behind the Start a Project button.

    Page URL:
    http://www.templatetuningservice.com/

  • Profile Image

    Answered by pinoytech on August 20, 2012 at 08:44 AM

    Hi,

    Your form is working fine in my end upon checking using Chrome. Can you please take a look screenshot bellow of your form's conditions:

    May I suggest you to try to delete your browser cache/cookies and do let us know if the said issue still persists or not so we can further assist you. 

    If you need further assistance, feel free to contact us anytime.

    Thank you!

     

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    Answered by revadigital on August 20, 2012 at 01:32 PM

    Hi,

    I already started to remove the conditions based upon this: http://www.jotform.com/answers/90907-Conditional-elements-momentarily-appear 

    That user was having the same issue. If there is an update to what's in that thread and I can implement the conditional fields without them momentarily appearing then disappearing, please let me know.

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    JotForm Support

    Answered by Mike_T on August 20, 2012 at 06:51 PM

    There are no updates on mentioned above thread.

    I have Cloned your form and added three Show conditions. Can you please check that cloned form to see if the issue still persists for you? It works perfectly from my side.

    http://form.jotformeu.com/form/22327191683354

    Thank you for cooperation.