Encrypted Response

  • aneliathomas
    Asked on August 9, 2017 at 7:34 AM

    I am unable to read submission as the data is encrypted. I am not being asked for a prompt to use the secure key either so how do I read the information

     

  • nurscukulatt
    Replied on August 9, 2017 at 11:15 AM

    Here is the user guide for encyrpted user guide for detailed information.  

    When you first create an encrypted form you create a secure key and you keep it on your browser. That's why your form did not want your key again. But when you enter again, just like in guide, you can see your data when you upload your security key. 

    You may also try incognito version of your browser, if exists.