uploading to an FTP site

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    Asked on August 20, 2012 at 08:27 AM

    I have a complicated question that im hoping has a not so complicated answer. Ive used this website to create a site survey form for my customers to utilize across the US. So far it has been great, but I have one problem. My site surveys are being completed by a seperate company for my customers, so they are the ones actually using the site. I currently have submissions being dropped into a DropBox account and that works great for here in the office, but I would like a way for the seperate company we are using that is actually doing the site surveys to be able to view forms after they have been submitted. What is the best solution to this, if at anything at all with out giving them log in credentials for the jotform site?


    we do have an FTP site, but we would like to be able to have the forms submitted onto the FTP the same way they are submitted and organized in dropbox (i.e by the store number). Is this possible? Also I would like to be able to post them as a READ ONLY form on the FTP.


    If there are better suggestions I am definitely open to other ideas. Just trying to find a way for them to see the forms in an organized manner after they have been submitted.



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    Answered on August 20, 2012 at 11:54 AM

    Hello Nicole

    I think you could setup a way to make your clients to view your form's submissions through a Table or Grid listing report

    You can even set a password to grant them access. Please check that guide for further details. Do not hesitate to look for more assistance. We are always glad to assist


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    Answered on August 20, 2012 at 12:24 PM

    This is sort of what I am looking for. The problem doing it that way is not all the forms will have every field filled in, some will, some wont, But on the grid I have to choose to display everything incase it is filled in.   I would really like the individual submissions to be files that can be selected to open. If I exported submitted files to an FTP would I be able to have them save similar to how submissions save to my Drop Box account. Basically what I needed to happen was for Site Surveys to save automatically in folders first by Store, then by Store number. Since I can only set one condition on how it saves into dropbox, I decided just to duplicate my original form for every store and then have them save by store number. So basically what I end up with in dropbox is multiple Store folders, then within that they save by store number. Is there a way I could get this type of storage organization on an FTP site? Where they can be saved by Form (store) then with in that a folder per submission titled Store number(a selected field within the form)?

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    Answered on August 20, 2012 at 12:37 PM

    Ok, if I understood correctly and after checking your form , you would like to store FILES submitted from your form stored into your FTP server, correct? if that is the case, you can accomplish that by enabling the option from the Submissions view

    1.  Go to My Forms, click on the form that you want to enable ftp in then click Submissions button

    2.  Click the settings icon to the right side of the submissions page

    3.  Click Send Uploads to FTP

    4.  Enter your ftp credentials in the FTP Integration Wizard, then click Next

    5.  Configure the folders and directory where you want your uploads to be saved. Click Finish