- petejdgAsked on August 20, 2012 at 10:14 AM
Hi, we were doing the monthly subscription but last month purchased the bi-yearly plan. I just got billed for the monthly subscription$9.99. I logged in to my account and see that it still says monthly. I need to get a refund on that amount and make sure I do not get billed monthly now.
- ItalyTechAnswered on August 20, 2012 at 10:24 AM
Hi and thanks for contacting us.
After checking your account I've refunded you last payment (9.95$).
Now only bi-yearly plan is active on your account.
You will not charged again next months.
Please accept our apologize for this inconvenience.