Questions about sending emails to several recipients in our forms

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    floridaforklift
    Asked on August 09, 2017 at 12:45 PM

    We are a forklift dealer with 5 locations. I am wanting the outside sales staff to have ability to submit proposals and orders via a pdf form that is emailed to the sales manager. Additionally, we are getting our technicians tablets and want them to be able to use the 2-3 forms in service that would be sent to the Service Manager.

    These would consist of forklift inspection forms and service form as well as a rental form.

    How can I do that as I only see one email can be associated for my forms.

     

    Additionally, we have a difficult time getting visitors to our website to complete the forms required to help them. We used Contact Form 7 in our Wordpress website. Do you offer the ability however if I used your form to direct the inquiry to the appropriate department or location?

     

  • Profile Image
    AIDAN
    Answered on August 09, 2017 at 01:29 PM

    Regarding the ability to send email notification to multiple recipients, please note that it's possible, and the only thing that is associated with a single email address is the account itself, whereas the forms can have as many email recipients as they need, and these emails are not related to the account email address itself.

    Here is our guide on how to send notifications to multiple recipients: https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients

    Regarding the your second request, please note that you can configure your forms to send emails to different recipients based on the users answers. We have a guide on how to do so here: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    I hope this helps. If you need further assistance please let us know. Thank you.