I need to use JotForm for an event

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    kmillerffa
    Asked on August 09, 2017 at 02:21 PM

    I want to use Jot Form for an event, so I want to use one month subscription, but no more than that. How do I cancel my membership?

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    John_Benson
    Answered on August 09, 2017 at 03:03 PM

    Our subscription is auto-renew. It means you will be charged automatically on September 10, 2017. To prevent that, please downgrade your account before the said date to avoid renewing your subscription. Here's the guide: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account

    I hope that helps. If you need further clarification or have questions, please let us know.