- kmillerffaAsked on August 09, 2017 at 02:21 PM
I want to use Jot Form for an event, so I want to use one month subscription, but no more than that. How do I cancel my membership?
- JotForm SupportJohn_BensonAnswered on August 09, 2017 at 03:03 PM
Our subscription is auto-renew. It means you will be charged automatically on September 10, 2017. To prevent that, please downgrade your account before the said date to avoid renewing your subscription. Here's the guide: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account
I hope that helps. If you need further clarification or have questions, please let us know.