Can I be removed from the Card Form Beta Test?

  • pinestateBEER
    Asked on August 9, 2017 at 3:57 PM

    Good afternoon. I would like to be removed from the Card Form beta test that seems to be going on with new accounts. The form I have cloned does not work in this format. After the second question the text gets shoved offscreen, making my form completely useless. My form is full of reference images, warnings that appear when things aren't entered correctly, auto-fields that appear as needed (instead of 50 blank fields that you may or may not need). None of these things work in a question-by-question format, and asking users to click though several dozen pages of questions will turn away my users. 

    Jotform Thread 1220050 Screenshot
  • aubreybourke
    Replied on August 9, 2017 at 4:03 PM

    Yes it should be possible to turn off the card forms feature:

    Can I be removed from the Card Form Beta Test? Image 1 Screenshot 20

  • pinestateBEER
    Replied on August 9, 2017 at 4:15 PM

    Hello, I only have an option for "Enable New Form Layout" on mine. I've turned it off, but I still have the Card Form layout.

  • aubreybourke
    Replied on August 9, 2017 at 4:25 PM

    It looks like its working:

    Can I be removed from the Card Form Beta Test? Image 1 Screenshot 30

     

    You turned on the Legacy Layout right?

    Can I be removed from the Card Form Beta Test? Image 2 Screenshot 41

     

  • pinestateBEER
    Replied on August 10, 2017 at 7:54 AM

    My apologies, I think there is some mixup going on with my account. I seem to be posting from my co-workers account, "pinestateBEER", instead of this newly created account "PineStatePRINTSHOP". Maybe something to do with the IP address?

     

    I apologize for the confusion. Should we try to resolve the issue here, or should this thread be deleted and created in the other account (assuming I can post correctly)?

  • aubreybourke
    Replied on August 10, 2017 at 9:19 AM

    The issue has been resolved. New accounts use the card forms layout. But once you switch back, all new forms from that point onwards will use the old layout.

    So I cloned your card form. And you will see the copy on your forms page.

  • pinestateBEER
    Replied on August 10, 2017 at 9:39 AM

    Thank you! We really appreciate the assistance.