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GregAsked on August 9, 2017 at 5:01 PM
I've submitted a request to reset my password a few times. How long does it take for the emails to be received? I've check the spam folder and it's not there.
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aubreybourkeReplied on August 9, 2017 at 5:10 PM
There is no account for the email derbycitybears.vicepresident@gmail.com
Can you please provide your username or account email address?
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GregReplied on August 9, 2017 at 5:17 PM
i though that's the email I used to set up the account. This is the form I built before I logged out
https://form.jotform.us/72206155284150
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aubreybourkeReplied on August 9, 2017 at 5:24 PM
Thank you. The email address is derbycitybears@gmail.com and the username is DerbyCityBears. Kindly try submitting a password reset again now using those credentials:
1. Click on Forgot Password
2. Enter your credentials
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GregReplied on August 9, 2017 at 5:25 PM
well I'm an idiot. Thanks!
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aubreybourkeReplied on August 9, 2017 at 5:34 PM
Welcome. If you have any further issues, please create a new thread. And we will be happy to assist you.