Collect user data even if they don't submit.

  • pixster
    Asked on August 9, 2017 at 7:25 PM

    Hi,

    Is there a way to collect the data from the first page of a form even if the user does not submit.  For example, we have a 2 page form. When the user clicks next can we collect that data even if the user does not complete the second page?

  • Kevin Support Team Lead
    Replied on August 9, 2017 at 9:54 PM

    The data can be saved, but you will need to implement a workaround, please  check this guide in order to get more details about how to save user's data using a custom session: https://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later 

    Now, the information cannot be accessed through the submissions page, you could only view the opened sessions: 

    Collect user data even if they dont submit Screenshot 20

    If you would like to view the information then you would need to copy the session value and replace it on your form's link, example: 

    https://form.jotform.com/60874096771971?session={sessionValue}

    I hope this helps.