CONDITIONAL LOGIC NOT WORKING

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    tshaver
    Asked on August 09, 2017 at 08:07 PM

    Good afternoon;

     

    For my form:https://form.jotformpro.com/72205015184951

    I am struggling to make the conditional logic work for 10 and 11.  I need it to redirect to two different pages depending on the score. Its directing to the same page - I need your help in fixing that please

     

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    liyam
    Answered on August 10, 2017 at 02:12 AM

    I noticed that the Score /21 field is quite difficult to fill following the required dependencies from other fields. Note that if one of the fields are left unfilled, the calculation widget will stay blank. As a result, your condition to redirect will not a matching condition.

    In order to make this simpler, can you tell us if the hidden eligibility scoring fields are also those that come from the fields where the Score /21 gets?

     

    If so, we can use those instead, and leave a default 0 score if does not get any matching result.

     

    Looking forward to your response.

    Thanks.

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    Chriistian
    Answered on August 10, 2017 at 03:46 AM

    It seems that the reply in this thread did not reach the Support Forum. For us to properly view it, please open this thread: https://www.jotform.com/answers/1220230 on a browser and submit your reply again.

     

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    Teresa Shaver
    Answered on August 10, 2017 at 03:23 PM

    Hi There; those fields are hidden just so that we don't show them on the application.

     

    I think we need to get to 16 as the score

     

    Also I am trying to create conditional logic on questions " What is the registered business structre" it says it is disabled and cannot be used for conditional logic, how do I change that?

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    Chriistian
    Answered on August 10, 2017 at 03:35 PM

    I think we need to get to 16 as the score

    I am not quite sure if I understand this. Can you please elaborate?

     

    Also I am trying to create conditional logic on questions " What is the registered business structre" it says it is disabled and cannot be used for conditional logic, how do I change that?

    - I see that you already have a condition that involves the field " What is the registered business structre". It also seems to work as per testing.

     

    Which specific condition are your referring to?

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    tshaver
    Answered on August 10, 2017 at 03:37 PM

    It has 5 possible answers so there is a few conditions that need to be logic on it.  Hence a few work and some dont

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    Chriistian
    Answered on August 10, 2017 at 03:46 PM

    If you mean you need 5 different actions to be performed for the 5 possible answers, respectively, of the question "What is the registered business structre", you can create 5 conditions. If you can please give us more details regarding your required condition, that would be great. What are the actions you want to be performed for each of the options in the said question?

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    tshaver
    Answered on August 10, 2017 at 03:53 PM

    here is a screen shot of what I mean

     

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    Chriistian
    Answered on August 10, 2017 at 04:14 PM

    I can't seem to find the field Please select the nature of your business in the form http://www.jotformpro.com/form/72205015184951. Are you referring to a different form now?

     

    Nevertheless, that tooltip warning appears regardless of the state of your field (enabled or disabled). It does not necessarily mean that there is something wrong with the condition or the fields involved in your condition.

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    tshaver
    Answered on August 10, 2017 at 04:22 PM

    ok thank you! I abandoned that form and cloned another... which now has something interesting going on.. the questions are fed one by one to answer as opposed to a form? Is that something I would have enabled?  It's also on a red background

    https://www.jotform.com/build/72215735184961

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    Chriistian
    Answered on August 10, 2017 at 04:53 PM

    Since your latest response seems to be different from the original issue, I have moved it to a separate thread. We will attend to it shortly at https://www.jotform.com/answers/1221072.