Can users select 2 subscription products on a form?

  • CraigL61
    Asked on August 9, 2017 at 11:02 PM

    I created a form with 2 subscription products. I need users to be able to select both products. Even better would be if both products were selected by default. But, neither of these options seem to work. It only allows users to select 1 of the subscription products.

     

    Page URL: https://form.jotform.com/72208421684152
  • gizem
    Replied on August 10, 2017 at 2:38 AM

    Hi, I checked your form that has this URL 'https://form.jotform.com/72208421684152 '. For selecting by default 2 products you can follow these;

    From element's payment settings, you can provide products as preselected. If you turn 'yes' 'select by default' button for both of products, the issue will solve.

    Can users select 2 subscription products on a form? Image 1 Screenshot 30

    For your issue, I have tried it and problem fixed.

    Can users select 2 subscription products on a form? Image 2 Screenshot 41