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mstrainAsked on August 10, 2017 at 7:46 AM
When a form is submitted, is there any way I could be reminded after a certain timescale that an action needs to be carried out ? I.E contact customer after 7 days after submission to check progress, then again 21 days after submission to finalise process.
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MikeReplied on August 11, 2017 at 7:51 AM
We do not have reminders, but form autoresponders can be configured to be emailed with a delay. To be able to receive an autoresponder to your own email, add a hidden email field with your email address as a default value.
Then, add the autoresponders with configured send emails later option and your recipient email field.
If you need any further assistance, please let us know.
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mstrainReplied on August 11, 2017 at 2:43 PMMike
You are an absolute star
Thank you
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