Is there a way to have a reminder sent from a submission?

  • mstrain
    Asked on August 10, 2017 at 7:46 AM

    When a form is submitted, is there any way I could be reminded after a certain timescale that an action needs to be carried out ? I.E contact customer after 7 days after submission to check progress, then again 21 days after submission to finalise process.

  • Mike
    Replied on August 11, 2017 at 7:51 AM

    We do not have reminders, but form autoresponders can be configured to be emailed with a delay. To be able to receive an autoresponder to your own email, add a hidden email field with your email address as a default value.

    Is there a way to have a reminder sent from a submission? Image 1 Screenshot 40

    Then, add the autoresponders with configured send emails later option and your recipient email field.

    Is there a way to have a reminder sent from a submission? Image 2 Screenshot 51

    Is there a way to have a reminder sent from a submission? Image 3 Screenshot 62

    If you need any further assistance, please let us know.

  • mstrain
    Replied on August 11, 2017 at 2:43 PM
    Mike
    You are an absolute star
    Thank you
    ...