Paypal Pro: Authorize only not working.

  • waxing1
    Asked on August 10, 2017 at 8:35 AM

    Hello, I'm attempting to use "authorize only"on the form using PayPal pro. Does not seem to be working properly. It seems to bill the card info instead of just verifying.  What I really want to do with this particular form is to verify that the credit card they give me is actually valid NOT charge it.

    Located on:

    Clone of EpilaDerm Order Form

     

    Thank you

    Leonard Serrani

    admin@waxing1.com

    Account: Waxing1

    Jotform Thread 1220504 Screenshot
  • Chriistian Jotform Support
    Replied on August 10, 2017 at 11:05 AM

    I checked your form (http://www.jotformpro.com/form/71685171084964) and I noticed that the Authorization Only option is disabled.

    Paypal Pro: Authorize only not working Screenshot 20

    Please try to enable the option and try again. If the issue still persists, please try to re-add the Payment field (remove the current field and add again) and test if the authorization will now work properly.