- taylan1236Asked on August 10, 2017 at 10:00 AM
Dear sir or madam,
I need to upgrade my account urgently and I am a university student. I applied for the discount but I still wait response. Is it possible me to upgrade form now and get refund later.
- JotForm SupportMike_GAnswered on August 10, 2017 at 11:36 AM
When you log in to your account, you should be able to see the discounted rate of our paid plans on our pricing page (https://www.jotform.com/pricing) and on the billing section of your account (https://www.jotform.com/myaccount/billing). I have checked the status of your educational discount application and I can see that it has been already approved.
To upgrade, please see the instruction that is found in this guide — How-to-Upgrade-My-Account
If you have other questions or concerns, please feel free to contact us again anytime.