- dukefarmsAsked on August 10, 2017 at 11:30 AM
It seems like when my users have an out of office reply - JotFrom places them on the bounce email list...
Is there anyway to prevent my users from ever being placed on the bounce list?
- JotForm SupportKevin_GAnswered on August 10, 2017 at 12:16 PM
I would recommend you to set up a custom sender email address using the SMTP method, this way you avoid emails to be added to the bounce list, the following guide will help you with that: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form
I hope this helps.