How to keep my users off bounced email list?

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    dukefarms
    Asked on August 10, 2017 at 11:30 AM

    It seems like when my users have an out of office reply - JotFrom places them on the bounce email list...

     

    Is there anyway to prevent my users from ever being placed on the bounce list?

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    Kevin_G
    Answered on August 10, 2017 at 12:16 PM

    I would recommend you to set up a custom sender email address using the SMTP method, this way you avoid emails to be added to the bounce list, the following guide will help you with that: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form 

    I hope this helps.