What does the envelope icon stand for on the Submissions Page?

  • navah
    Asked on August 10, 2017 at 11:53 AM

    I know what the flag icon does, but what does the letter/envelope icon do? I am not able to unclick it either.

    Thank you!

    Navah

    Jotform Thread 1220668 Screenshot
  • Support_Management Jotform Support
    Replied on August 10, 2017 at 12:55 PM

    Hey Navah - A closed envelope means it's an UNREAD submission. An opened envelope means it's READ.

    What does the envelope icon stand for on the Submissions Page? Image 1 Screenshot 40

    You can mark a submission from READ to UNREAD by clicking the envelope.

    To mark a submission from UNREAD to READ, you need to click on the entire row (not the envelope) or select the submission entry, so it is considered as READ.

    Example:

    What does the envelope icon stand for on the Submissions Page? Image 2 Screenshot 51

    In addition, UNREAD submissions are marked as a red number on your MY FORMS page:

    What does the envelope icon stand for on the Submissions Page? Image 3 Screenshot 62